Towers Watson
This premier global HR and benefits consulting firm has partnered with Beresford Research for over four years on multiple projects, including its annual Human Resources Service Delivery survey presented at the firm’s annual HR Service Delivery Forum Conference. Towers Watson needed a partner who could manage the distribution of thousands of personalized email invitations and multiple follow-up reminders; code, host and tabulate a robust survey instrument; and prepare presentation-quality PowerPoint graphics showing the results.
Beresford Research has also conducted multiple research projects for Towers Watson, including:
- Bilingual Canadian version of the Human Resources Service Delivery survey
- Survey of HR executive needs for consulting services in Korea (in Korean)
- Innovation in the Workplace Survey (with the Arts & Business Council of Philadelphia)
- HR Outsource Survey
- Global remuneration Survey
- Employee satisfaction survey for Towers Watson/Tillinghast Consulting Insurance client
- M&A Role of the Manager survey (in English, German, Chinese and Japanese)
Additionally, Towers Watson asked Beresford Research to develop a Web-based tool to capture and calculate the costs of delivering HR services at client companies while maintaining data privacy. Beresford Research created a tool that enabled Towers Watson to update the cost variables and automatically update the prepared tables and charts -- yielding valuable insights for Towers Watson consultants to share with their clients within two weeks of the final employee submission.
